Service robots: Not gadgets, but real work colleagues
- Mathieu Brisebois
- il y a 5 jours
- 2 min de lecture
Let's be frank: a robot, when poorly integrated or poorly chosen, often ends up being just an expensive gadget gathering dust in a corner. At Exobot, we categorically refuse to accept that.
For us, service robotics isn't about showing off. It has a much more down-to-earth and crucial mission: reducing the pressure on your teams.
A logistical issue, not a show issue.
Whether we're talking about medication distribution, meal delivery in a retirement home, or internal logistics in a factory, the principle remains the same. Every kilometer the robot travels is a kilometer your employees don't have to walk. Every load the robot carries is one less weight on a human's back.
A service robot must integrate seamlessly into operations to become invisible and efficient. If it adds complexity, it's not in its place. If it streamlines work, it's a partner.
No, we cannot replace humans.
This is the most persistent myth, and it's time to debunk it. Deploying an Exobot isn't about replacing jobs. It's about protecting people.
In a context of labor shortages and work overload, our robots are here to counteract burnout.
The robot performs a "flat" and repetitive transport from point A to point B.
Humans remain at point A or point B to use their expertise, judgment, and empathy.
We are not removing the human element from the equation, we are removing the unnecessary wear and tear from their daily lives.
From mistrust to adoption: the reality on the ground
When a new fleet is deployed, the same emotional curve is almost always observed among the staff:
Mistrust: "What is this machine? Is it going to harm me?" That's normal, it's the unknown.
Curiosity: We see the robot working. We realize that it stops politely in front of us, that it makes its way all by itself.
Relief: This is the turning point. When the team realizes they no longer have to push the heavy cart to the other end of the building.
The ideal colleague?
Ultimately, the relationship changes when employees see the machine's consistency. The robot never complains (it doesn't whine!), it doesn't get tired after 8 hours, it doesn't judge the tasks as unpleasant, and it's always at its post.
That's where the "gadget" disappears to make way for the "partner". Once you get there, nobody wants to go back.
